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WHAT DRIVES US
3Wire Service is the premier provider of equipment service for the foodservice industry. With more than 30 years of dedicated service, we know foodservice inside and out.
3Wire Service has service centers in Los Angeles, California, Plattsburg, New York, and Seattle, Washington. Our technicians are factory trained and CFESA certified, so you can be sure you will receive high-quality workmanship on your equipment repairs. 3Wire Service offers 24-hour service - 7 days a week so you are never without someone to help in an emergency. Our trucks are stocked with the most commonly used parts for most equipment repairs to get you back up and running quickly.
Our Mission
The 3Wire Service Promise
3Wire’s industry leadership flows from three key service pillars:
Availability
We are committed to providing the best in industry response times to ensure we are there when you need us and you do not experience extended downtime of your equipment.
Speed
Our customers’ uptime defines us.
Reliability
Integrity is at the core of everything we do.
The 3Wire Service Team – Proud, Experienced and Dedicated
We are a company dedicated to keeping our foodservice customers up and running and proudly doing so. Our team members stay with us, developing expertise and sharing it with the customers we serve.
Topnotch Service Technicians
3Wire Service technicians are the best in the business – savvy, certified, professional, and reliable. With more than 100 customer and technical service associates on the phones and in the field every day, we keep our customers covered.
Customer Care That Cares
Our Customer Care team is there every step of the way to help. Our knowledgeable staff “gets it,” researching and responding to parts questions quickly and efficiently.
About Us
Our experienced technicians ensure that our customers are served with the highest quality work.
Our goal, as dedicated service partners for our customers, is to eliminate downtime and lost revenue with proactive solutions that help you run a more profitable business.
Some of the advantages to doing business with 3Wire Service are:
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100% Self-performing
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Digital records of service and purchases to help you
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Years of experience in every department
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Wide coverage area - large inventory
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Factory-Authorized warranty service for most manufacturers
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Factory trained and certified technicians
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24 hour service available
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CFESA Certified Company
Our vision is to be the most reliable source of service management solutions for the foodservice industry.
The Story Behind Our Name
Aircraft carriers are outfitted with four wires, numbered from the ship’s stern to the bow. The aft wire is wire 1, and the forward wire is wire 4. In an aircraft carrier landing, the goal is to catch the 3-wire. A fighter pilot term for a perfect landing, “catching the 3-wire” means that the touchdown is centered and ideally balanced.
Our name was inspired by our commitment to quality and service. We navigate toward our goals with unerring accuracy, arriving at solutions that measurably enrich our partners.
